Frequently asked

The questions people ask about Mixero.

Ten answers, grouped in three sections. If something is still unclear afterwards, the guide or the trust page probably covers the rest.

General questions

How much does a Mixero session cost?
A single sliding service fee that you set yourself before confirming the order. The fee appears on the same screen as your destination addresses, and it is exactly the amount deducted from the deposit. No hidden conversion spreads, no compliance surcharges, no "premium tier" upsell.
What is the minimum and maximum amount I can mix?
The minimum is set just high enough that network fees don't eat into the mix. The maximum depends on the current size of the Mixero pool and is displayed when you start an order. For larger amounts, splitting across several orders usually improves unlinkability anyway.
How long does a Mixero session take?
An immediate order typically completes within minutes of the deposit confirming on the Bitcoin network. A delayed order arrives at a random point inside the window you chose. Network congestion can affect how long the deposit takes to confirm, but the mixing step itself is fast.
Does Mixero require registration or KYC?
No. There are no accounts, no identity verification, no sign-up form. You never provide an email, phone number, document or selfie. The deposit and destination addresses are the only inputs Mixero needs.

Technical and wallet questions

Which Bitcoin address formats does Mixero support?
Legacy P2PKH, nested SegWit P2SH-P2WPKH and native SegWit (bech32, bc1) for both deposits and payouts. Native SegWit is preferred because it lowers network fees and avoids address-format fingerprints that some chain-analysis tools lean on.
Can I mix from any wallet?
Yes — Mixero is wallet-agnostic. Hardware wallets, software wallets, mobile wallets, even exchange withdrawals work. That said, mixing directly from a KYC'd exchange partly defeats the purpose because the exchange already knows the source of the funds.
Does Mixero work on Tor?
Yes. A Tor onion service mirrors the clearnet site. The flow is identical, but routing through Tor removes the dependency on the CA chain and provides a path that is far harder to censor. Pair it with a Tor-aware wallet to avoid leaking your IP when your deposit is broadcast.

Trust, guarantees and disputes

What is the letter of guarantee?
A PGP-signed document issued at the start of every Mixero order, containing the deposit address, session identifier and a timestamp, all signed with the published Mixero public key. Save it before sending any coins — it is your verifiable proof Mixero committed to that specific deposit address.
What if my payout does not arrive?
Present the signed letter of guarantee through the Mixero support channel listed on the site. Disputes are handled inside the guarantee window. After that window closes, the related order data is purged — which is precisely what makes the no-logs policy a real policy and not just a slogan.
Is using a Bitcoin mixer legal?
Rules differ by jurisdiction and they change. In many regions, using a mixer for legitimate financial privacy is not prohibited. In others, the regulatory treatment is more aggressive. Always check the rules that apply where you live before mixing — we can't give you legal advice and wouldn't be a sensible source of it even if we tried.

Didn't find your question? The user guide covers the full Mixero session flow in order, and the trust page explains everything to do with the letter of guarantee, PGP and disputes.

Ready to mix?

The fastest way to understand a mixer is usually to run a small order through it.

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